Cancellation & Rescheduling Policy

Effective date: September 24, 2026 · Last updated: November 3, 2026

We keep our groups small, so a late cancellation usually means an empty spot another family could have had. Here is how it works:

• No cancellation. To move your tour: email info@kfarsabaurbanfarm.com or call (818) 403-3664 at least 24 hours before your tour. Private tours cannot be rescheduled online.

• Late cancellation (less than 24 hours before your tour) or no-show: your donation is kept.

• If we have to close (for weather, animal health, safety or any other reason): we reschedule your tour free of charge, or refund your donation on request.

• Bookings made before November 3, 2026 keep the terms they were booked under.

Refunds, when they are due, go back to your original payment method and typically appear within 5–10 business days, depending on your bank.

Questions: info@kfarsabaurbanfarm.com · (818) 403-3664

Kfar Saba Urban Farm is a project of The Jewish Sanctuary Kfar Saba Urban Farm, a 501(c)(3) nonprofit organization (EIN 92-3007627). Full terms: Terms and Conditions.