
Cancellation & Rescheduling Policy
Effective date: September 24, 2026 · Last updated: September 24, 2026
We keep our groups small, so a late cancellation usually means an empty spot another family could have had. Here is how it works:
Cancel 24 hours or more before your visit: full refund.
Cancel less than 24 hours before your visit: no refund.
No-show: you are charged 100% of the booking fee, with no refund.
Reschedule: you may reschedule once, free of charge, if you do it at least 24 hours before your visit.
If we cancel (for weather, animal health, safety or any other reason): you choose a full refund or a free reschedule.
How to cancel or reschedule: use the Manage Booking button in your confirmation or reminder email, or email kfarsabafarm@gmail.com. Online changes close 24 hours before your visit.
Refunds go back to your original payment method and typically appear within 5–10 business days, depending on your bank.
Questions: kfarsabafarm@gmail.com · (818) 403-3664
Kfar Saba Urban Farm is a project of The Jewish Sanctuary Kfar Saba Urban Farm, a 501(c)(3) nonprofit organization (EIN 92-3007627). Full terms: Terms and Conditions.